Guarantees
15-YEAR GUARANTEE
more details
Following the success of the 10-year Guarantee RCABC Guarantee Corp. has introduced the 15-year RoofStar Guarantee!
The 15-year RoofStar Guarantee requires premium materials and has enhanced standards. Currently, SBS, EPDM, TPO, PVC Roof Waterproofing Systems and Architectural Sheet Metal (ASM) Roof Systems qualify, Roof systems must be designed and constructed in compliance with both the RoofStar Guarantee Standards, and the membrane manufacturer’s available 20-year System Warranty standards.
Under the RoofStar 15-Year guarantee the roofing contractor is responsible for all claims for the first two-year period and RCABC is responsible for the remaining term.
Roof observations for the RoofStar 15-Year guarantee are performed by an independent observation firm on a daily basis, whenever possible, while roofing is in progress. There is a performance review after two years and, if necessary, brought up to acceptable standards by the roofing contractor prior to RCABC assuming responsibility
In addition, the RoofStar 15-Year guarantee features three performance reviews during years five, eight and twelve by an independent roof observer, typically from the same observation firm that completed the original roof application observations.
Includes
- Independent, third-party observations at pre-determined intervals, typically starting with a deck surface observation, then taking place during the actual roofing application
- Final observation upon completion
- Written report by an independent observation company
- Roof System Record including Guarantee Certificate and Roof Maintenance Guide
- Performance review two years following completion to ensure the roof is performing to standards
- Five year anniversary performance review
- Eight year anniversary performance review
- Twelve year anniversary performance review
- Written reports presented to owner
10-YEAR GUARANTEE
more details
Under the RoofStar 10-Year guarantee the roofing contractor is responsible for all claims for the first two-year period and RCABC is responsible for the remaining term.
Roof observations for the RoofStar 10-Year guarantee are performed by an independent observation firm on a daily basis, whenever possible, while roofing is in progress. There is a performance review after two years and, if necessary, brought up to acceptable standards by the roofing contractor prior to RCABC assuming responsibility
In addition, the RoofStar 10-Year guarantee features two performance reviews during years five and eight by an independent roof observer, typically from the same observation firm that completed the original roof application observations.
Includes
- Independent, third-party observations at pre-determined intervals, typically starting with a deck surface observation, then taking place during the actual roofing application
- Final observation upon completion
- Written report by an independent observation company
- Roof System Record including Guarantee Certificate and Roof Maintenance Guide
- Performance review two years following completion to ensure the roof is performing to standards
- Five year anniversary performance review
- Eight year anniversary performance review
- Written reports presented to owner
RoofStar 5-Year Guarantee
more details
Under the RoofStar 5 Year guarantee the roofing contractor is responsible for all claims for the first two-year period. There is a performance review after two years and, if necessary, brought up to acceptable standards by the roofing contractor prior to RCABC assuming responsibility for the final three years under the guarantee program.
Roof observations for the RoofStar 5-Year guarantee are performed by an independent observation firm on a daily basis, whenever possible, while roofing is in progress.
Includes
- Independent, third-party observations at pre-determined intervals, typically starting with a deck surface observation, then taking place during the actual roofing application
- Final observation upon completion
- Written report by an independent observation company
- Roof System Record including Guarantee Certificate and Roof Maintenance Guide
- Performance review two years following completion to ensure the roof is performing to standards
- Written reports presented to owner
5-YEAR WATERPROOFING GUARANTEE
more details
The RoofStar 5-Year waterproofing guarantee provides coverage for waterproofing systems on plazas, promenades and terraces.
Roof observations for the RoofStar 5-Year waterproofing guarantee are performed by an independent observation firm on a daily basis, whenever possible, while roofing is in progress. There is a performance review after two years and, if necessary, brought up to acceptable standards by the roofing contractor prior to RCABC assuming responsibility
Under the RoofStar 5-Year waterproofing guarantee the roofing contractor is responsible for all claims for the first two-year period. There is a performance review after two years and, if necessary, brought up to acceptable standards by the roofing contractor prior to RCABC assuming responsibility for the final three years under the guarantee program.
Includes
- Independent, third-party observations at pre-determined intervals, typically starting with a deck surface observation, then taking place during the actual roofing application
- Deck surface observations that include moisture content report by the waterproofing applicant (contractor) on all concrete decks, performed daily prior to waterproofing installations
- Membrane Moisture Survey report confirming watertight integrity of membrane prior to installation of any overburden (with the exception of adhered protection boards)
- Final observation upon completion
- Written report by an independent observation company
- Roof System Record including Guarantee Certificate and Roof Maintenance Guide
- Electronic scan two years following completion
- Written reports presented to owner
PLUS5 PROGRAM
more details
Many building owners love the peace of mind offered by the RoofStar Guarantee, but what happens when that guarantee period expires? The prospect of a roof with no coverage is unsettling. That’s why RCABC launched the Plus5 Program in 2016 – to offer additional protection to existing RoofStar Guarantee customers.
Under the Plus5 Program, qualifying building owners have the opportunity to purchase an additional five years of guarantee coverage, including all the normal features of the RoofStar product. But it gets even better! In addition to the guarantee coverage, Plus5 customers will also receive money back, applied directly to ongoing regular preventative maintenance on the roof during the additional five years. Owners not only get the peace and security of the RCABC proven guarantee but also necessary maintenance of the roof to ensure its long life and dependability.
This product is currently being offered to selected qualifying building owners only. To learn more about our Plus5 Program and how you can qualify, contact us at [email protected].
Main features of the Plus5 Program
- Five additional years of rain and waterproofing coverage, purchased directly from RCABC
- A pre-coverage performance review of the roof to ensure eligibility for the program
- A maintenance rebate applied directly to ongoing regular maintenance of the roof during the coverage period
- Regular maintenance that extends the service life of most roofs
- Maintenance service by RCABC member companies to ensure you get only the best
- A simple, responsive claims process to handle repairs quickly and efficiently, anywhere in BC